I purchased a 2001 FLHPI from Rossiters Harley Davidson in Sarasota,Florida on July 3,2015 and was guaranteed has the salesperson said " It was a really good bike!" Well, that was a lot of baloney!! I had a minor problem within the first four days with a bad battery, but that they replaced thankfully. Before the second payment had even cleared the bank I had a major problem. I had called Rossiters to see about getting an oil change because I could sense there was something not quite right. They said that I had to make an appointment. Well, this isn't my first bike and I've never had to make an appointment. So I took the bike to my regular shop to have the oil changed. When the mechanic drained the oil he called me over. He pointed out that there was metal shavings in the oil. I told him to start tearing it apart to see what the problem was. Well it didn't take long for him to find the problem. The cam chain tensioners had started to come apart. I was told by the owner of the shop that on that model the cam chain tensioners should have been replaced at 30,000 miles as part of a normal maintenance service, I bought my bike and it had over 32,000 miles on it. I asked my mechanic to go ahead and repair the bike for me. I went to Rossiters and told them of the problem and they acted like they could care less. They also asked why I didn't bring the bike to them for repairs and I told them that I had been dealing with the same motorcycle repair shop for the last 10 years and they had always been honest,fair and reasonable with me and I felt that they had been deceptive with me!
I didn't say anything else to them and haven't heard anything back except emails advising sales and events. Evidently, all Rossiters cares about is taking my money.
Granted I bought the bike used with no warranty but I feel the bike should have run longer then a month and a half before having to spend $1497.00 on a repair bill.
I love Harleys, but it will snow in the
Sahara before I ever spend any money at Rossiters Harley Davidson ever again!
Thank goodness there's plenty of other dealerships in Florida, and ones that have a better reputation than them. All I have to say is "Harley buyer, BEWARE of Rossiters Harley Davidson in Sarasota, Florida!"
Reason of review: Bad quality.